Reminder Ticket System

Fast and Easy IT Support When You Need It

Watch this short video to learn the fastest way to submit a support ticket with the 46Solutions helpdesk.

How do I get support?

For urgent issues impacting business operations, please call.

Send Us an Email

Send an email outlining your issue to support@46Solutions.com. A ticket will be automatically created in our system and we’ll respond as soon as possible. You’ll even get an automated reply confirming we received your support request.

Taskbar Icon

You can right click our 46Solutions icon on your taskbar and choose “Request Support”. Tell us about your issue, how urgent your request is, and provide your email address and phone number. This will automatically create a ticket in our system and we’ll respond as soon as possible. You’ll get an automated reply confirming we’ve received your support request.

Call Us

If you have a time sensitive issue, we want to know about it ASAP. You can call us 24 x 7 x 365 at 859.788.4600 and we’ll connect you to the right person. Our engineers are available during business hours and if you have an emergency outside of normal business hours, you will be prompted to leave a voicemail. That message will go to our “On Call” resource who will respond in a timely manner.

Important Note

If you send emails to our direct email addresses or call us on our cell phones this will very likely SLOW our response times. We have built our process to be the most efficent and reliable when the methods above are used.

support@46solutions.com

859.744.4600